Service and Maintenance

SERVICE &
MAINTENANCE

Manufacturer approved maintenance of fire safety systems ensures high safety at low cost The maintenance department at Fireworks provides maintenance, spare parts and technical supportfor high pressure water mist systems throughout the UK. Experience shows that periodic maintenance carried out by the manufacturer and the use of manufacturer approved spare parts is the best way to keep your fire-fighting system in good operational condition at the lowest possible life cycle cost. Fixed price maintenance agreements for budget predictability is essential for keeping costs under control.

Fireworks offers maintenance contracts with fixed service prices and price transparency is guaranteed. This means you always know what your maintenance costs will be during the contract period. 

 

Fireworks are committed to providing a high quality maintenance service.
We are able to provide maintenance on all types of high and low pressure fire suppression systems and can offer one point of contact for a 24 hour 365 day call out service.

Our tailor made maintenance contracts ensure that all our customer’s requirements are met and with trained and directly employed technicians to maintain our fire suppression systems we are able to offer a very comprehensive level of service.

Our technicians are available 24 hours a day and we maintain a large, modern fleet of vehicles to assure prompt and efficient attendance. All technicians carry spares on their vehicles for the majority of call outs although parts are readily available in our stores if a specialist part is needed.

Without regular servicing and preventative maintenance even the highest quality and best installed fire suppression system will deteriorate with potentially disastrous consequences.

At Fireworks we work with our clients to make sure that they continue to maintain their high pressure water mist equipment professionally keeping it in the best condition possible. In order to make this process as simplistic but as comprehensive as possible we offer all our clients service maintenance agreements and meet the following criteria.

  • • Systems are fit for purpose 

  • • Compliance with insurance company requirements 

  • • Reduced risk of false alarm and equipment failure 

  • • Extended life of client equipment 


TOur Service Department has the following capabilities

Repairs, renovations and additions to all types of fire protection systems • 24 hour emergency service with a 4 hour response time. • Guaranteed same day service for systems emergencies Fireworks Fire Protection Ltd has over 20 years experience and we provide to our customers first class service.

24 Hour Emergency Response

Our maintenance engineers are within a four hour call out of the major cities within the UK which means that we are on site quickly to resolve any issues that arise with your systems. They are all employed and professionally trained.

Maintenance and Fast Response

Our engineers are just a phone call away and can be onsite for any callout within just a few hours of receiving notification depending on workloads, Over 90 percent of callout sites are reached within 2 hours and a large percentage can be dealt with over the phone saving time and money.

Quality Expertise

All of our engineers are qualified in all areas of our service and installations and it is important to keep these standards as up to date as possible. With great customer service at the core of our values, we ensure you will always get a high level of service time and time again.

Parts and Accessories

At Fireworks we are committed to offer you a comprehensive service with regards to your fire suppression and protection requirements. That’s why we are confident that we will probably be able to supply you with any parts you require to maintain your systems.

All of our installations are backed up by a large parts department. As the majority of parts are manufactured within the UK we are able to offer a very comprehensive service across all applications.

Our purpose built warehouse includes a testing bay and a clean room and it holds a comprehensive range of components and our parts database contains detailed information on every installation.

NEED US URGENTLY?

For more information contact us on 01953 458420 or email enquiries@fireworks-ltd.com